Returns

Please be aware that Liza Shtromberg Jewelry is not "in stock". Any piece you order is custom hand made just for you. Some ring orders can take 2-4 weeks to complete before shipping.

We accept NO RETURNS because all items are custom made to order. You may EXCHANGE your item(s) by contacting us within 7 days of receipt of the web order for a RETURN AUTHORIZATION NUMBER. No items will be accepted without a return authorization number. The purchaser is responsible for safe shipment of the item back to the LS Studio. No replacement can be shipped to the purchaser without the original item being returned.

Repairs

Although our production staff hand crafts Liza's designs using the finest materials available, jewelry is not indestructible and normal wear and tear can be expected. DO NOT SLEEP, SHOWER, OR WORKOUT in your Liza Shtromberg jewelry; and try not to wear your piece 7 days a week. We recommend switching out your jewelry from day to day and giving those favorite pieces a rest. Damaged items may be returned for repair to the LS Studio. Charges may apply for labor and materials for certain repairs. Purchaser will be contacted about cost before any repairs are completed. We repair only Liza Shtromberg Jewelry.